Effective Date: 25 September 2025

1. Order Cancellation

• Orders can be cancelled within 12 hours of placing the order.

• Cancellation requests must be sent via email or phone.

2. Refund Eligibility

Refunds are applicable only if:

• The product is damaged during delivery

• Wrong product is delivered

• Product is missing in shipment

Customers must notify us within 48 hours of delivery with clear photos.

3. Non-Refundable Conditions

Refunds will not be provided if:

• Product has been opened or used

• Delay due to courier service beyond our control

• Incorrect address provided by customer

4. Refund Processing

• Approved refunds will be processed within 7–10 business days.

• Refunds will be credited to the original payment method.

For assistance:
📧 info@vaidyakalp.com
📞 +91- 93017 193 87